Executives from major American companies participated in a meeting dedicated to discussing how to adapt and succeed in the well-known brands of this country. This meeting featured Scott Kirby, CEO of United Airlines, Ruth Porat, President and Chief Investment Officer of Alphabet, and William Ford, Executive Chairman of Ford Motor Company.
Emphasis on Human Values
William Ford emphasized the importance of prioritizing employees and the communities affected by his company. He said: "We care about each other. We care about our communities. We care about our country. These values are timeless and differ from culture to culture, as cultures change but the underlying values remain stable."
Innovation and Long-Term Investment
Ruth Porat also emphasized the commitment to long-term investment and an unwavering focus on innovation. She noted that "innovation should never be underestimated." Porat referred to the 20% time created in her company that allows employees to dedicate part of their work to big ideas. She said: "This way, Gmail and our first artificial intelligence entity, Google Brain, were born."
Retaining Customers with Quality Service
Scott Kirby described United Airlines' success as a "brand-loyal airline" and emphasized four main areas of business: reliability, service, products, and technology. He said: "We must continuously surprise our customers. I want them to be amazed by something new we’ve done when they board the plane." Kirby also stressed the importance of maintaining high standards in these areas, especially during the COVID-19 pandemic.
Future Outlook
The executives also addressed the future of their companies. Kirby stated that his main goal is to prevent employee layoffs in the future. Porat mentioned expanding Alphabet's business infrastructure into space, stating that the company will soon launch an artificial intelligence data center. Ford also emphasized the importance of his product for customers and expressed hope that Ford will continue to be recognized as an American automotive company.
Read more: European energy ministers reached out for subsidies and tax cuts · Start of a $60 billion tariff reduction between the U.S. and China
